If the mail server doesn’t support the XLIST command, Outlook will look at the names of the folders and will use the first folder that is a match. No Sent Items folder at allĬheck your folder list if there isn’t a folder called “Sent Items” somewhere.

The Horde IMP web based mail client, which is quite popular amongst hosting solutions such as cPanel and Plesk, holds various options to set the default folders for IMAP accounts. In the screenshot above you’ll see that Outlook also properly recognized the “Trash” folder as the “Deleted Items” folder. Renaming the folders to how they are named in Outlook might help as well but often isn’t required. Ask your ISP for the URL of your web based mailbox or the location of the options if you can’t find them. To do this, you must log on to the web based interface provided by the ISP hosting your IMAP mailbox.You’ll often find options for where to save your Sent Items, Deleted Items and Draft items. Assign the correct folders on the mail serverĪs Outlook 2013 and Outlook 2016 ask the mail server for the correct folders first, making sure that they have been set correctly on the mail server might solve your issue already. This is why the folder holds “This computer only” behind its name.Ĭorrecting this is a little less obvious as it was in Outlook 2010 but still possible for most IMAP mail servers. When Outlook 2013 or Outlook 2016 can’t find the correct folder for the Sent Items or Deleted Items folder, it will create a folder within your mailbox which doesn’t sync with the mail server. While it does do a better job at getting the special folders correct more often, there sadly is no more option to change it manually in case Outlook gets it wrong. Outlook 2013’s IMAP implementation has changed quite dramatically when compared to previous versions of Outlook and has remained mostly the same in Outlook 2016.

How do I configure Outlook 2013 to save my Sent Items on the mail server? I’ve tried to set the Sent Items folder in the account settings for my IMAP account but there is no “Sent Items” or a “Deleted Items” tab as there was in Outlook 2010. Instead, they are being saved to a Sent Items folder which has “(This computer only)” behind it. I’ve configured Outlook 2013 with an IMAP account but my Sent Items aren’t being saved to the mail server.

Cant find sent mail in outlook 365